Privacy Policy
How we collect, use and protect the information you share with Vivid Icon.
What we collect
When you contact us or submit a project enquiry, we collect details you provide — such as your name, business name, email, phone number, project details and any files you upload.
How we use it
We use your information solely to respond to your enquiry, scope and deliver your project, and communicate with you about your work. We don’t sell your information.
Storage & security
Your information is stored securely and kept only as long as needed to provide our services and meet legal obligations.
Project files
If you share logos, briefs, references or other project files, we use them only to assess, quote and deliver the work you have asked us about. Please avoid sending sensitive personal information that is not needed for the project.
Third-party tools
We may use trusted third-party tools for email, file storage, analytics, design, development and AI-assisted creative workflows. We keep shared information limited to what is reasonably needed for the project.
Your rights
You can ask us to access, correct or delete the personal information we hold about you at any time.
To make a privacy request, email sales@vividicon.co.nz.